Work Type
Remote
Location
United States, Canada
Compensation
$50 - $100/hr
About this opportunity
Overview
micro1 is seeking Revenue Operations Specialists for a customer AI training initiative, with 40 openings available. This is a contractor role that is remote for candidates in the U.S. or Canada only. The work is centered on practical SaaS revenue operations judgment rather than prior AI experience.
Selected candidates will work through realistic revenue operations scenarios involving CRM data models, process design, configuration tradeoffs, and policy conflicts. The role also includes reasoning through compliance constraints, diagnosing revenue data issues, and explaining decisions clearly.
What You'll Do
- Work through realistic SaaS revenue operations scenarios and explain the reasoning behind your decisions.
- Evaluate CRM data models, process design choices, and configuration tradeoffs.
- Resolve conflicts between operational policies by determining which rule takes precedence and what should remain unchanged.
- Design workflows that account for compliance requirements such as approvals, access controls, and audit needs.
- Diagnose revenue data issues such as duplicates, broken lifecycle states, and inconsistent metric definitions.
- Identify root causes and suggest ways to prevent issues from recurring.
- Flag ambiguous or underspecified scenarios instead of resolving them without clarification.
Requirements
- Hands-on configuration experience in a CRM such as Salesforce, HubSpot, or a similar system.
- Experience with at least two connected tools, such as billing, CPQ, ticketing, or project tracking.
- Practical experience in SaaS revenue, sales operations, customer success operations, or implementation operations.
- Ability to explain operational judgment and tradeoffs clearly to both technical and non-technical audiences.
- Preferred background of 4+ years in revenue, sales, CS, or implementation operations.
- Experience in complex environments such as fintech, healthtech, insurtech, or multi-product organizations is preferred.
Selection Process
- Apply and complete the screening questions.
- Complete an AI interview, which is up to 30 minutes long.
- Profile review.
- Onboarding with the Talent Ops team.
Project kickoff: Already active; candidates are being onboarded now.
Application note: The source includes a direct job application URL for this role.
