ExpertWoka respects your privacy. We aim to collect only the information reasonably necessary to operate our platform, provide our services, communicate with users, improve ExpertWoka and meet our legal obligations.
1. About this Policy
This Privacy Policy applies to the ExpertWoka website, services, tools and features available through expertwoka.com.
In this Policy, “ExpertWoka”, “we”, “us” and “our” refer to the ExpertWoka platform and service.
For questions about this Policy or the way your personal information is handled, you can contact us at hello@expertwoka.com.
2. Information We May Collect
The information we collect depends on how you use ExpertWoka.
Account information
When you create or use an ExpertWoka account, we may collect information such as:
- your name;
- email address;
- account credentials and authentication information;
- country or location information you provide;
- account preferences; and
- newsletter subscription preferences.
Professional profile information
If you create or update an expert or professional profile, we may process information you choose to provide, including:
- professional headline and biography;
- skills and areas of expertise;
- languages;
- education and work experience;
- years of experience;
- availability and professional rates;
- portfolio or professional website links;
- LinkedIn or other professional profile links;
- profile photographs; and
- other professional information you voluntarily provide.
Some professional profile information may be visible to other visitors when you use features that make your profile publicly accessible.
CV Builder information
If you use the ExpertWoka CV Builder, we may process information you enter for the purpose of creating, previewing, saving or downloading your CV. This may include professional summaries, work experience, education, projects, skills, languages, contact details and other information you choose to include.
Please avoid including sensitive personal information in your CV or profile unless it is genuinely necessary for your intended purpose.
Contact and support information
When you contact ExpertWoka, we may collect your name, email address, enquiry category, message and other information you voluntarily include in your communication.
Newsletter information
If you choose to subscribe to the ExpertWoka newsletter, we process your email address and relevant subscription preferences so that we can send you opportunities, platform updates, career information and related ExpertWoka communications.
Newsletter subscription is optional and you may unsubscribe using the unsubscribe link included in our newsletter emails or through available account controls.
Technical and usage information
When you use ExpertWoka, certain technical information may be collected automatically by our systems or service providers. Depending on the services enabled, this may include:
- IP address;
- browser and device information;
- pages viewed;
- referral information;
- approximate geographic information;
- session and interaction information;
- opportunity or feature interactions; and
- diagnostic, security and server log information.
3. How We Use Information
We may use personal information for purposes including:
- creating and managing user accounts;
- providing and maintaining ExpertWoka features;
- providing the CV Builder and professional profile features;
- displaying professional profiles where applicable;
- helping users discover AI-related and remote opportunities;
- responding to enquiries and providing support;
- sending newsletters where users have chosen to receive them;
- maintaining platform security and preventing misuse;
- understanding how visitors use ExpertWoka;
- measuring the performance of opportunities and site features;
- improving our website, content and services;
- maintaining records necessary for our operations; and
- complying with applicable legal obligations.
4. Legal Bases for Processing
Where applicable data protection law requires a lawful basis for processing, ExpertWoka may rely on one or more lawful bases depending on the particular activity, including:
- Consent — for example, where you voluntarily choose to receive newsletter communications or consent to optional analytics technologies.
- Contract or steps requested by you — where processing is necessary to provide an account, CV Builder, professional profile or another service you request.
- Legitimate interests — where appropriate and permitted by law, including securing, maintaining, understanding and improving ExpertWoka, provided those interests are not overridden by your rights and interests.
- Legal obligations — where we must process information to comply with applicable law, regulation, legal process or lawful request.
5. Cookies and Analytics
ExpertWoka may use cookies and similar technologies that are necessary for features such as sessions, account functionality, security and user preferences.
We also use or may use analytics technologies, including Google Analytics, to help us understand how visitors use ExpertWoka, which pages and opportunities receive engagement, and how the platform can be improved.
Where required by applicable law, optional analytics or similar non-essential technologies will be subject to your consent choices.
More detailed information about the cookies and similar technologies used by ExpertWoka will be provided in our Cookie Policy.
6. Third-Party Services
ExpertWoka relies on third-party service providers where reasonably necessary to operate the platform. These may include providers supporting:
- website hosting and infrastructure;
- email and newsletter delivery;
- analytics;
- security and technical operations; and
- other services necessary to operate ExpertWoka.
These providers may process limited information on our behalf or according to their own applicable privacy terms. We aim to provide them only with information reasonably necessary for the relevant service.
External job and platform links
ExpertWoka contains links to opportunities, companies, platforms and other third-party websites.
When you leave ExpertWoka and visit a third-party website, that website operates independently from ExpertWoka. The collection and use of information on that website is governed by the third party's own privacy practices and terms.
We encourage users to review the privacy policies and terms of third-party websites before submitting personal information to them.
7. Sharing of Personal Information
ExpertWoka does not sell your personal information as a general business practice.
We may disclose information in limited circumstances, including:
- to service providers supporting ExpertWoka;
- where you request or authorize a particular disclosure;
- where information is part of a profile you choose to make publicly accessible;
- where required to comply with applicable law or lawful legal process;
- where reasonably necessary to protect the security, rights or integrity of ExpertWoka, its users or others; or
- in connection with a legitimate business restructuring, acquisition or transfer, subject to applicable legal requirements.
8. Public Information
Certain ExpertWoka features allow professional information to be publicly accessible. Information displayed on a public professional profile may be visible to visitors, search engines or other third parties.
You should only place information on a public profile that you are comfortable making publicly accessible.
Where ExpertWoka provides profile visibility controls, we will use those controls to determine how your profile is presented within applicable ExpertWoka directory features.
9. Data Retention
We aim to retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide the relevant service, maintain security and operational records, resolve disputes, or meet applicable legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it is processed.
Where information is no longer reasonably required, we may delete, anonymise or otherwise securely dispose of it, subject to applicable legal and technical requirements.
10. International Processing
ExpertWoka is accessible internationally and may use service providers whose systems or personnel are located in different countries.
As a result, personal information may in some circumstances be processed outside the country where you live.
Where applicable law imposes requirements on international transfers of personal information, we will seek to use appropriate safeguards or other lawful mechanisms.
11. Data Security
We use reasonable technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet service or electronic storage system can guarantee absolute security. Users should also take reasonable steps to protect their accounts, passwords and devices.
12. Your Privacy Rights
Depending on your location and applicable law, you may have rights relating to your personal information. These may include the right to:
- request information about how your data is processed;
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of information in applicable circumstances;
- object to or request restriction of certain processing;
- withdraw consent where processing is based on consent;
- request data portability where applicable; and
- raise a complaint with an appropriate data protection authority.
Some rights are subject to legal exceptions and may not apply in every circumstance.
To make a privacy request, contact hello@expertwoka.com. We may need to take reasonable steps to verify that the request relates to you before acting on it.
13. Newsletter Choices
Receiving the ExpertWoka newsletter is optional.
You may unsubscribe at any time using the unsubscribe link included in newsletter messages or through available ExpertWoka account controls.
Unsubscribing from marketing or newsletter communications does not necessarily prevent us from sending essential service, security or account-related communications where those communications are necessary.
14. Changes to this Privacy Policy
We may update this Privacy Policy when ExpertWoka changes, when our data practices change, or when legal or regulatory requirements require an update.
When we make changes, we will update the “Last updated” date shown at the top of this page. Where appropriate, we may provide additional notice of significant changes.
15. Contact Us
If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about the way ExpertWoka handles personal information, contact us: