About this opportunity
Role Overview
Own key client relationships at Pareto, working with AI labs and model builders to support data, evaluation, RLHF, and red-teaming workflows. The role combines account management, technical solution design, and commercial ownership.
Responsibilities
• Manage flagship AI lab and model-builder accounts as the primary contact.
• Build relationships with researchers, PMs, TPMs, vendor operations, and procurement teams.
• Partner with Product, Delivery, and Engineering on data labeling, evals, RLHF, and red-teaming solutions.
• Drive renewals, expansions, stakeholder alignment, and commercial outcomes.
• Maintain account plans, identify risks, track use cases, and identify growth opportunities.
• Coordinate with Sales and Delivery to manage client relationships.
• Provide structured customer insights to Product and R&D teams.
Requirements
• 2+ years in customer-facing roles involving technical buyers, such as Engagement Management, Strategic Accounts, Customer Success, or ML/data product-adjacent roles.
• Experience managing complex, multi-stakeholder accounts, preferably with AI labs, model builders, or R&D organizations.
• Working knowledge of ML/data workflows, including data labeling, evals, RLHF, or red-teaming.
• Experience leading solution design and scoping with Delivery and Operations teams.
• Experience owning or co-owning renewals, expansions, and commercial outcomes.
• Strong written and verbal communication skills across technical and business stakeholders.
Preferred Background
• STEM background or strong technical knowledge in CS, Engineering, Statistics, ML, or Economics.
• Experience at an AI data provider, ML infrastructure platform, or developer tools company.
• Existing relationships within the AI/ML ecosystem.
• Experience in R&D-driven organizations with rapidly changing priorities.
Not a Fit If
• You prefer stable, well-documented client requirements.
• You prefer a narrow, clearly defined function rather than combining relationship management, solution design, and commercial ownership.
• You prefer limited client interaction; this is a high-contact role.
Compensation
• Base Salary: $150,000–$180,000
• Equity: Included
• Final compensation depends on experience and level, with level-specific ranges shared early in the process.
