Business Operations Expert

Overview

micro1 is hiring 20 openings for a remote Business Operations Expert role. This contractor opportunity is fully remote with no geographic restrictions. Strong English is required, with B2 as the minimum and C1 preferred.

The work focuses on turning real operational workflows into benchmark tasks that can be graded objectively. You will use business operations experience to design realistic, multi-step tasks, define clear scoring criteria, and help create the supporting materials needed for evaluation.

What You'll Do

• Design multi-step business operations tasks based on real-world work such as reporting, process design, and workflow management.
• Create realistic reference materials and clear instructions for each task.
• Define objective grading criteria so reviewers can consistently assess output.
• Build tasks that require careful reading and judgment, not simple lookup.
• Create or source supporting materials such as spreadsheets, system exports, process documentation, and operational reports.
• Identify tasks that are ambiguous or not gradable and flag them instead of submitting them.
• Deliver approved tasks on schedule and at the required quality level.

Preferred Qualifications

• 5+ years of hands-on experience in business operations, operations reporting, process design, or workflow management.
• Direct ownership of operational work, rather than supervisory-only or adjacent exposure.
• Experience creating or applying structured standards such as SOPs, QA checklists, process documentation, service level definitions, or training assessments.
• Strong Excel skills and the ability to reason across multiple documents at once.
• Strong written and spoken English, with B2 minimum and C1 preferred.
• AI or LLM evaluation experience is a plus, but not required.

How the Selection Process Works

1. Apply and complete the screening questions.
2. Complete the AI interview for the role.
3. If selected, onboarding will follow through the Talent Ops team.