AI, Recruitment Analyst III - GT

Overview

TELUS Digital is seeking a detail-oriented Recruiting Analyst to support global recruitment operations and help ensure a smooth candidate journey from application through onboarding. This is a full-time remote role, and candidates must be located in Central America and able to work across diverse time zones. The posting lists Spanish as the job language and includes a last day to apply of Friday, September 11th at 11:59 PM.

Responsibilities

• Screen online application forms and candidate profiles to assess fit for different roles.
• Manage applicant questionnaires and handle day-to-day email communication with candidates worldwide.
• Track and update candidate information in internal systems with a strong focus on accuracy.
• Support improvements to recruitment processes and the overall candidate experience.
• Assist with reporting, including data collection and preliminary analysis of recruitment metrics and pipelines.
• Collaborate with recruitment teammates to maintain workflow and support hiring goals.
• Work with internal and external stakeholders to understand hiring needs and provide strong customer service.
• Contribute to employer branding and the company’s reputation as an employer of choice.

Requirements

• Minimum experience: internal candidates need at least 1 year in a dedicated sourcing, recruitment, administration, or coordination role; external candidates need at least 1.5 years in one of those roles.
• At least 1 year of experience using an Applicant Tracking System is a plus.
• Experience with case management tools is a plus.
• Recruitment environment experience is a distinct advantage.
• Currently pursuing a bachelor’s degree, preferably in Psychology, Education, Languages, Management, Human Resources, Business Administration, or a related field.
• Professional English proficiency at B2 High level is required; multilingual ability is a strong plus.
• Intermediate Excel skills are required, and an Excel assessment is part of the selection process.
• Google G Suite proficiency is an advantage.
• Experience using social media channels professionally is a plus.
• Strong cross-cultural communication skills and comfort working with internal and external stakeholders.
• Interest in diverse languages and cultures.
• Ability to adapt quickly to changing requirements and priorities.
• Experience with recruitment-focused content creation is a plus.
• Familiarity with personnel recruitment campaigns is a plus.

Additional Internal Candidate Requirements

• Meeting or exceeding metrics in the current role for the last 3 months.
• Minimum 95% attendance.
• At least 6 months as a TELUS Digital employee.
• At least 6 months in the current position or account.
• No active hints for success.
• Schedule flexibility.
• Ability to work on-site if required.